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Emergency procedures for long-distance hikers

If someone is in immediate danger, call the local emergency services now. In the UK call 999 or 112. In EU countries and Iceland call 112. Give your exact location first, then explain what happened and follow the operator's instructions.

Official-source guidance Reviewed 29 July 2026 Print-friendly
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Do not delay because you are unsure whether it is serious enough. Severe injury, a person in the water, dangerous exposure, being stranded by terrain or weather, or a missing walker in credible danger all justify an emergency call. The operator decides the response.

Act in this order

Immediate actions

  1. 1

    Stop further danger

    Check for traffic, falling rocks, unstable ground, cliffs, tides, water and severe weather. Do not create a second casualty. Move only as far as needed to escape an immediate hazard.

  2. 2

    Check the casualty

    Check whether they respond and are breathing normally. If they are not breathing normally, call for an ambulance and begin CPR if you can. Follow the call handler's instructions. Do not move a suspected neck, back or serious leg injury unless remaining there is more dangerous or you must open the airway.

  3. 3

    Call for rescue

    Give the location before anything else in case the call drops. Use coordinates, an OS grid reference in Great Britain, the trail and stage, a named feature, and the last place you were certain of. Do not rely on a place name alone.

  4. 4

    Protect and wait

    Shelter the casualty, insulate them from the ground and replace wet clothing where practical. Keep the phone available, preserve its battery and stay at the reported location unless the rescue service tells you to move or the location becomes unsafe.

Prepare before dialling

What rescuers need to know

Location

Coordinates or grid reference, trail name and stage, nearest landmark and last known point.

What happened

The incident, when it happened and whether the situation is changing.

People

Number in the party, number injured or missing, names and approximate ages.

Condition

Responsiveness, breathing, bleeding, pain, suspected injuries and relevant medical information.

Hazards and access

Weather, tide, river, cliff, rockfall, animals, fire, difficult ground and the safest known approach.

Contact and equipment

Your name and number, other phones, shelter, first-aid skills, clothing, food, lights and satellite devices.

Routes currently covered by Get Oot

Which emergency number to use

999 or 112England, Scotland and Wales

Hill, moor or remote inland incident: ask for Police, then Mountain Rescue. Coast, cliff, tidal cut-off or person in the sea: ask for the Coastguard. Ask for Ambulance for a road-accessible medical emergency.

112 or 999Ireland

Ask for Mountain Rescue for an upland or remote trail incident. Describe a coastal or water emergency clearly so the call can be routed appropriately. Do not call a rescue team directly.

112Portugal, Spain, France, Italy and Greece

112 is the free EU emergency number for police, ambulance, fire and rescue. State that this is a mountain, coastal or remote-trail incident and give the country and region if you are near a border.

112Iceland

Call 112. The official 112 Iceland and SafeTravel apps can also send location information when connected. On the Laugavegur, phone coverage is intermittent, so carry a separate way to call for help where your risk assessment requires one.

1414Switzerland mountain rescue

Call Rega on 1414 or use the Rega app for urgent mountain air rescue in Switzerland. Use 144 for a medical ambulance or 112 for the general emergency service. Near a border, state which country you are in and the nearest mapped place.

Do not assume an app will work

If there is no mobile signal

  • Try the emergency number first. A phone showing “emergency calls only” may be able to use another available network, but a call is impossible where no mobile network is present.
  • If you have a satellite messenger or personal locator beacon, activate it according to its instructions and leave it transmitting. With a two-way communicator, respond to the rescue coordination messages. Register a 406 MHz beacon and keep its emergency-contact record current before the trip.
  • Move to higher or more open ground only if it is safe. Do not leave an injured person alone unless seeking help is the only reasonable option. Record the casualty's coordinates and leave a competent person with them where possible.
  • In the UK, emergencySMS must be registered before it is needed and still requires enough network coverage to send a text. It is useful for hearing or speech difficulties, but it is not a satellite service.
  • A UK mountain distress signal is six whistle blasts or torch flashes in quick succession, repeated after a one-minute pause. Continue even if you hear a reply so rescuers can home in on the signal.

Cliffs, tides and cold water

Coastal and water emergencies

In the UK: call 999 and ask for the Coastguard

Use the Coastguard for a person in the sea, someone cut off by the tide, a cliff incident or danger on the coastline. Elsewhere in Europe call 112 and say clearly that it is a coastal or water rescue.

  • Do not enter the water or climb down unstable cliffs to attempt a rescue unless you are trained and it is safe.
  • Keep the person in sight. Note where they entered the water, their clothing and the direction of drift.
  • Throw flotation or public rescue equipment from a safe position if available. Follow the emergency operator's instructions.
  • If someone has been in cold water, they should be medically assessed even if they appear to recover.

Call before the situation worsens

If you are lost, stranded or someone is overdue

If you are on the trail

Stop and keep the group together. Use your offline map and GPS to identify your last certain position. Return to it only if the route is safe and unambiguous. Seek help early if darkness, exposure, terrain, injury or worsening weather could turn the situation into an emergency.

If you are the contact at home

First try the walker and their accommodation. Check the shared itinerary, planned finish time, transport and any recent messages. If there is credible danger or a significant unexplained delay, call the emergency service for the country concerned and provide the route, vehicle, equipment, medical information and last contact. Do not begin an unsafe search yourself.

Five minutes before each walking day

Prepare so rescue can find you

  • Share the exact plan.Give a trusted person the route, direction, stages, overnight stops and a clear time for raising concern. Tell them when you are safely in.
  • Carry the route offline.Download the GPX and a proper offline map. Know how to read coordinates or the national grid used on your map.
  • Keep power in reserve.Start with a charged phone, carry a suitable power bank, use battery-saving mode and protect devices from water and cold.
  • Pack for an enforced stop.Carry insulation, waterproofs, an emergency shelter, first-aid supplies, whistle, headtorch, spare food and any essential medication.
  • Check the day's hazards.Review official weather, trail notices, river conditions, tides, ferry status, wildfire or volcanic alerts and available escape routes.
  • Set up local tools in advance.Register UK emergencySMS if relevant. For Iceland use SafeTravel/112 Iceland; for Switzerland consider the Rega app. Test apps before the trip and never treat them as your only means of raising help.
Official sources and review notes · 15 sources
  • UK national emergency numbers999 and 112 both reach the UK emergency services.Checked 29 July 2026
  • Mountain Rescue England and WalesCall 999 or 112, ask for Police, then Mountain Rescue; prepare the location, casualty and callback details.Checked 29 July 2026
  • Scottish Mountain RescueCall 999, ask for Police, then Mountain Rescue; give a grid reference or named feature where possible.Checked 29 July 2026
  • HM CoastguardFor an emergency on the UK coast call 999 and ask for the Coastguard.Checked 29 July 2026
  • Scottish Fire and Rescue ServiceDo not enter the water yourself; call 999, keep the person in sight and use public rescue equipment only from a safe position.Checked 29 July 2026
  • Mountain Rescue IrelandInitiate a mountain rescue through 999 or 112 and ask for Mountain Rescue.Checked 29 July 2026
  • European Commission112 is free throughout the EU and connects callers to the appropriate emergency service.Checked 29 July 2026
  • 112 IcelandIceland's emergency service explains the information callers should provide and its official app contact options.Checked 29 July 2026
  • SafeTravel IcelandICE-SAR's official safety service provides alerts, travel plans and location sharing to 112.Checked 29 July 2026
  • Swiss Air-Rescue RegaUse 1414 or the Rega app for mountain air rescue in Switzerland; 112 can be tried if that fails.Checked 29 July 2026
  • Swiss ConfederationThe Swiss medical emergency number is 144.Checked 29 July 2026
  • Mountaineering ScotlandFor remote areas without mobile reception, a PLB or two-way satellite communicator can provide an emergency alert.Checked 29 July 2026
  • UK Beacon RegistryA registered 406 MHz personal locator beacon sends a distress alert to search and rescue authorities and identifies the person carrying it.Checked 29 July 2026
  • NHS first aidMake the scene safe, assess airway and breathing, call for help and begin CPR if the casualty is not breathing normally.Checked 29 July 2026
  • British Red Cross hypothermia guidanceShelter the casualty, insulate them from the ground, replace wet clothing where possible and keep warming them while help arrives.Checked 29 July 2026